Pricing
Start on your own. Grow with your team.
Free to start. Billed monthly.
Individual
Plans for individuals
-
Free
Try AI on your real questions
$0
Key features
- 1 task after sign-up
- Runs 1 task at a time
- The full skill library
-
Starter
Prove it in your daily work
$30 / month
Key features
- About 5 tasks a month
- Runs 2 tasks at once
- 50 GB for documents and logs
- Field Care customer portal
- Gmail and Google Calendar
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Plus
RecommendedFor everyday use on your own
$100 / month
Key features
- About 20 tasks a month
- Runs 5 tasks at once
- 100 GB for documents and logs
- Create and tune your own skills
- Field Care and Gmail
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Pro
For the expert who works solo
$200 / month
Key features
- About 45 tasks a month
- Runs 10 tasks at once
- 500 GB for documents and logs
- Create and tune your own skills
- Field Care and Gmail
Team
Plans for teams
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Team
RecommendedFor small teams of 2 to 4
$600 / month
Key features
- About 150 tasks a month, shared
- Runs 20 tasks at once
- Unlimited storage (fair use)
- Skills tuned to your team
- Priority support
The price of three Pro plans, with 15 more tasks and team features.
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Enterprise
For department and company-wide rollout
Custom
Key features
- Volume tasks and credits
- Unlimited parallel runs
- Custom skills
- DPA, security review, SLA
- Invoice billing and a dedicated contact
Task counts are estimates based on each plan's credits. The actual number varies with how much you talk with the main assistant, and how deeply each task analyzes and discusses its case. Storage, Field Care and Gmail are included at no extra cost.
Which plan fits you?
Plans are set by what you need right now, not by the size of your company.
-
Try AI on your real questions
You want to know whether an AI can really follow your technical work. Run one real case after sign-up, on any skill, with no card.
-
Prove it in your daily work
About 5 tasks a month. Reserve them for the cases that need real technical judgment, and prove your expertise where it counts.
-
Use it every day
About 20 tasks a month, five running at once, and skills you create and tune yourself. The step up once it has become part of your routine.
-
Work solo at full speed
About 45 tasks a month and ten running at once. Most of your daily technical requests, handled on your own.
-
Work as one small team
About 150 tasks a month shared by two to four people, twenty running at once, and skills tuned to how your team works.
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Roll out to a department or company
A technical sales department or the whole company, with security review, a DPA, custom skills and invoice billing.
Compare plans
| Feature | Free | Starter | Plus | Pro | Team |
|---|---|---|---|---|---|
| Tasks, estimated | 1 after sign-up | About 5 a month | About 20 a month | About 45 a month | About 150 a month, shared |
| Price per task, estimated | Not included | $6.00 | $5.00 | $4.44 | $4.00 |
| Tasks running at once | 1 | 2 | 5 | 10 | 20 |
| Storage for documents and logs | 1 GB | 50 GB | 100 GB | 500 GB | Unlimited (fair use) |
| Field Care customer portal | Not included | Yes | Yes | Yes | Yes |
| Full skill library, step approval | Yes | Yes | Yes | Yes | Yes |
| Projects | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Gmail and Google Calendar | Not included | Yes | Yes | Yes | Yes |
| Bulk upload of past records | Not included | Yes | Yes | Yes | Yes |
| Skill and workflow tuning | Not included | Not included | Yes | Yes | Yes |
| Credits | 20 at sign-up | 250 a month | 1,000 a month | 2,250 a month | 7,500 a month |
| Credit packs | Not included | Yes | Yes | Yes | Yes |
| Support | Help center | Priority |
Free
- Tasks, estimated
- 1 after sign-up
- Price per task, estimated
- Not included
- Tasks running at once
- 1
- Storage for documents and logs
- 1 GB
- Field Care customer portal
- Not included
- Full skill library, step approval
- Yes
- Projects
- Unlimited
- Gmail and Google Calendar
- Not included
- Bulk upload of past records
- Not included
- Skill and workflow tuning
- Not included
- Credits
- 20 at sign-up
- Credit packs
- Not included
- Support
- Help center
Starter
- Tasks, estimated
- About 5 a month
- Price per task, estimated
- $6.00
- Tasks running at once
- 2
- Storage for documents and logs
- 50 GB
- Field Care customer portal
- Yes
- Full skill library, step approval
- Yes
- Projects
- Unlimited
- Gmail and Google Calendar
- Yes
- Bulk upload of past records
- Yes
- Skill and workflow tuning
- Not included
- Credits
- 250 a month
- Credit packs
- Yes
- Support
Plus
- Tasks, estimated
- About 20 a month
- Price per task, estimated
- $5.00
- Tasks running at once
- 5
- Storage for documents and logs
- 100 GB
- Field Care customer portal
- Yes
- Full skill library, step approval
- Yes
- Projects
- Unlimited
- Gmail and Google Calendar
- Yes
- Bulk upload of past records
- Yes
- Skill and workflow tuning
- Yes
- Credits
- 1,000 a month
- Credit packs
- Yes
- Support
Pro
- Tasks, estimated
- About 45 a month
- Price per task, estimated
- $4.44
- Tasks running at once
- 10
- Storage for documents and logs
- 500 GB
- Field Care customer portal
- Yes
- Full skill library, step approval
- Yes
- Projects
- Unlimited
- Gmail and Google Calendar
- Yes
- Bulk upload of past records
- Yes
- Skill and workflow tuning
- Yes
- Credits
- 2,250 a month
- Credit packs
- Yes
- Support
Team
- Tasks, estimated
- About 150 a month, shared
- Price per task, estimated
- $4.00
- Tasks running at once
- 20
- Storage for documents and logs
- Unlimited (fair use)
- Field Care customer portal
- Yes
- Full skill library, step approval
- Yes
- Projects
- Unlimited
- Gmail and Google Calendar
- Yes
- Bulk upload of past records
- Yes
- Skill and workflow tuning
- Yes
- Credits
- 7,500 a month
- Credit packs
- Yes
- Support
- Priority
Credits measure agent work.
A task is one skill run, such as troubleshooting a field failure or selecting a product. Heavier tasks use more credits and quick questions use fewer, so task counts are typical, not limits. Your organization shares one monthly balance, and it resets each billing month.
Billing questions
Can I start for free?
Yes. Sign up with a work email, no card needed, and run one task on any skill. The free task is a one-time allowance, not monthly.
What does tasks running at once mean?
How many tasks can run side by side. With five, a troubleshooting case, a product selection, a document audit and two customer questions can all be working at the same time. Further tasks wait their turn.
Is Field Care limited by customer?
No. Invite as many customers as you work with on any paid plan. Plans differ by the storage for your documents and logs.
What counts as a task?
One skill run, such as a troubleshooting case, a product selection or a document audit. Plans include credits, and task counts are estimates from those credits. How many tasks you get depends on how much you talk with the main assistant and how deeply each task analyzes and discusses its case.
What does the price per task include?
Everything on the plan. It is the plan price divided by its estimated tasks, and storage, the Field Care portal, Gmail and Calendar, and the full skill library are included at no extra cost.
How am I billed?
Monthly, through our payment provider Paddle.
Are taxes included?
Prices are in US dollars and exclude tax. Any applicable tax is added at checkout.
What happens if I run out of credits?
Agent work pauses until your next billing month or until you top up. Nothing is charged automatically unless you turn on auto top-up.
Do unused credits roll over?
Monthly plan credits reset each billing month. Credit pack credits never expire.
Can I change plans?
Upgrades apply right away, with credits prorated for the rest of the month.
Is there a limit on how many people or customers a plan covers?
No. There are no seat limits and no customer limits on any plan. Team sizes are recommendations, and everyone shares the plan's monthly credits.
Do customers I invite to Field Care need a seat?
No. They are always free.
Can I get a refund?
See our Refund Policy.
Refund PolicyIs my data used to train AI models?
Do you offer custom terms?
Yes, on Enterprise.
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